Privacy Policy

Overview

Anneke Jooste Originals respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

When you use our website, we may collect:

Account information — name, email address, phone number when you register or check out
Shipping address — to deliver your order
Payment information — processed securely by Paystack; we do not store card details
Analytics data — anonymous usage data via Google Analytics (only with your consent)

Cookies

We use the following cookies:

CookiePurposeEssential?

vendure-auth-tokenKeeps you signed inYes

ajo-currencyRemembers your currency preferenceYes

cookie-consentRemembers your cookie choiceYes

_ga, _gidGoogle Analytics — anonymous usage dataNo — only with consent

Google Analytics

We use Google Analytics to understand how visitors use our site. This data is anonymous and helps us improve the browsing experience. Google Analytics cookies are only set after you accept cookies via the consent banner. You can withdraw consent at any time by clearing your browser cookies.

How We Use Your Information

To process and deliver your orders
To send order confirmations, shipping updates, and delivery notifications
To respond to enquiries via the contact form
To improve the website based on anonymous usage patterns (with consent)

Third Parties

We share personal information only with:

Paystack — payment processing
ShipLogic — courier shipping and tracking
Google — anonymous analytics (with consent)
Gmail API — sending transactional emails

We do not sell or share your data with any other third parties.

Your Rights

Under POPIA and GDPR, you have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for non-essential cookies at any time
Object to processing of your personal information

To exercise any of these rights, please contact us.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including order history and legal obligations. You may request deletion at any time.

Last updated: April 2026